Privacy Policy

This Privacy Policy explains how Precision Clean Texas ("we", "us", "our") collects, uses, and protects your personal information when you use our professional cleaning services in Dallas, Texas and surrounding areas. This policy applies to our website, mobile application, booking platforms, and all cleaning services we provide.

By using our services, booking appointments, or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Property address and access information
• Payment information (processed securely through third-party payment processors)
• Service preferences and special instructions
• Emergency contact information

1.2 Property Information

We may collect information about your property, including:

• Property size and layout
• Type of property (residential/commercial)
• Specific cleaning requirements
• Access codes or key arrangements

1.3 Automatically Collected Information

When you visit our website or use our mobile app, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Booking and service history

2. How We Use Your Information

We use the information we collect to:

• Provide and schedule cleaning services
• Process payments and manage billing
• Communicate with you about appointments and services
• Send service confirmations and reminders
• Respond to customer service requests
• Improve our services and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With our cleaning professionals and staff who need access to provide services
• Payment Processors: With secure payment processing companies to handle transactions
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure payment processing
• Limited access to personal information
• Regular security assessments
• Background checks for all service providers

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, if appropriate, sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Precision Clean Texas

Dallas, Texas

Email: support@precisioncleantx.com

Phone: (972) 962-0203

Website: https://precisioncleantx.com

11. Effective Date

This Privacy Policy is effective as of January 1, 2021, and was last updated on January 8, 2024.